We are proud to announce that we have expanded into nine new markets and will reach over 100 cities.
Today’s consumers want the convenience of picking exactly when their packages will arrive – not sometime in the next two to five days or sometime before 8:00 pm. It’s no surprise we’ve experienced an organic growth increase of 800% in the first half of this year compared to the same period last year. Deliv is more than doubling its footprint with the expansion and is enhancing the shopping experience at participating retailers across the country.”
We currently operate in Chicago, Houston, Los Angeles, Northern New Jersey, San Francisco and the broader Bay Area, Seattle and Washington, D.C. With the expansion, we will service 17 markets.
Our new markets include Atlanta, Boston / Cambridge, Dallas / Fort Worth, Honolulu, Las Vegas, Miami / Fort Lauderdale, the New York City metro area (including Brooklyn, Queens and Western Long Island), Orange County and Philadelphia. The markets also include the surrounding areas and will roll out through the end of August with New York launching in early October.
Due to the success of same-day delivery in existing markets, many of our current national retailers, including Macy’s and Bloomingdale’s, will expand their same-day delivery offering to the 17 Deliv markets. Macy’s offers same-day delivery for just $5 above ground shipping, which is often free.
“When we piloted same-day delivery in eight markets initially last fall, we learned that our customers appreciate the additional option of having their purchase brought to their home or office in a matter of hours. It is an important part of our value proposition as an omnichannel retailer serving customers who shop our stores, websites and apps whenever, wherever and however they prefer,” said R.B. Harrison, Macy’s, Inc. chief omnichannel officer. “Our ability to expand same-day delivery is rooted in local merchandise inventories at Macy’s stores, as well as a newly expanded delivery footprint of our partners at Deliv.”
We are also announcing a returns offering. Returns are available for Macy’s and Bloomingdale’s in Chicago, Los Angeles, San Francisco and the Bay Area. To schedule a return, customers just go to the Macy’s or Bloomingdale’s website to authorize their return and Deliv will pick it up during a scheduled time frame and send it back to Macy’s or Bloomingdale’s.